FAQ / Troubleshooting

DSMC Networks > FAQ / Troubleshooting

We can I download SOPlayer?

We have this information on OUR IPTV SERVICE page, or follow the following links below:

Full Download links for SOPlayer Apps Across All Platforms
To install determine which device(s) you are trying to install the apps on, and then refer to appropriate installer below:

1. Android Boxes & nVidia Shieldhttps://play.google.com/store/apps/details?id=com.sotv.android
2. Amazon Firestick/Amazon Fire TVsoplayer.ro/app.apk
3. Android Smartphones and Tabletshttps://play.google.com/store/apps/details?id=com.sotv.android
4. Magbox – Portal URL – https://sotv.norago.tv/wbs/login.html
5. Microsoft Windows Versionsoplayer.ro/win.exe
6. Mac Versionsoplayer.ro/mac.dmg
7. iPad / iPhone / iOS 9.6 / Apple TV – Current not supported.
8. Samsung Smart TVhttps://www.samsung.com/us/appstore/app/G18291012011
9. Roku – We do not support Roku.
10. Chromebook – This device is not supported.

How do I activate SOPlayer?

SOPlayer Provider ID: 455

Do I use a Username or PIN Code?
Use a Device PIN CODE option and enter one of your Device PIN Codes.
This applies to the Setplex SP-110, Android, Amazon Firestick/TV/Cube, and Magbox.
Use your numeric Username and Password found on the same page.
This applies to iOS devices (iPhone, iPad, Apple TV), Samsung TV, Windows PC app, and Apple OSX app.
Note that the service is still in development on Apple TV and Samsung TV. We recommend Android or Magbox for the best experience.
DSMC Networks does not have Roku support.

What version you soplayer is current?

The most current version of SOPlayer is 2.51
To download an updated version got to http://bit.ly/soplayer

Having issues with the service freezing/buffering?

DNS Record Change, you can Google your Router/Modem make and model to change your outgoing DNS record which helps with any routing issues.

IP4
Primary – 208.67.222.222
Secondary – 208.67.220.220

IP6
Primary – 2620:119:35::35
Secondary – 2620:119:53::53

How do I install onto Amazon Firestick and Fire TV Cube?

Here is the Install/Side-load instructions:

On the Firestick Navigate to Settings then Device and Developer Options and make sure “Apps from Unknown Sources” is turned on.
Return to the FirestickHome Screen and Navigate to Apps then Categories and select Utilities.
Choose the “downloader” app and then select Install.
Launch Downloader and enter – bit.ly/soplayer
Download and Open and Install.
Launch SOPlayer from your apps menu.
Select PIN
Enter your Device PIN code and Provider ID.
Your device should now be active.

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